The examples below show how alignment between people, systems, and AI becomes measurable performance. Each project highlights a different layer of coherence—from data integrity to human clarity—demonstrating how design turns complexity into capability.
Enterprise Data Provenance & Human-in-the-Loop Oversight
Natural Language Processing (NLP) query → source → answer traceability,
Retrieval-Augmented Generation (RAG) chat for postal operations,
accountability dashboards, and audit-policy integration (enterprise, 2023–2025)
Goal: Deliver auditable, human-centered insight across finance and operations workflows—using NLP and RAG to provide accountable, source-linked answers in real time.
Role: UX Architect & Data Systems Designer—established human-in-the-loop checkpoints, designed query → source → answer provenance, and prototyped a traceable postal-ops RAG chat in R Shiny.
Accomplished: Combined dashboards and context-aware NLP for multi-source accounting data. Embedded oversight gates, provenance mapping, and decision accountability that increased clarity and confidence for leadership.
- Human-Centered Systems
- AI-Integrated Design
- UX Architecture
- Design Thinking
- System Design
- Operational Flow & Quality
- Data Ethics & Governance
- Accessibility & Inclusion
- Trust Engineering
If your data teams need traceability, auditability, and responsible AI oversight, let's build your next prototype .
Angular upgrade, performance, and UX hardening—reduced map interaction lag (p95) and improved build stability for mission-critical releases (2023).
Goal: Strengthen reliability and clarity in a mission-critical geospatial web application through framework upgrades and refined interaction patterns.
Role: Front-End Developer / UX Partner—upgraded Angular v14 → v16, improved responsiveness, reduced technical debt, and stabilized map controls for accurate, real-time use.
Accomplished: Achieved measurable UX and performance gains, faster builds, and clearer component structure—ensuring dependable operation under live mission conditions.
If your mission systems need to modernize legacy frameworks without sacrificing stability or user confidence, let's upgrade them together .
Human-Centered Design lead across enterprise workflows—produced service blueprints that clarified ownership, reduced escalations, and aligned policy with delivery (2021–2023).
Goal: Translate complex HR and policy workflows into accessible, scalable digital operations suitable for low-bandwidth and high-security environments.
Role: Human-centered design lead—conducted 75+ interviews, mapped service journeys, and aligned cross-functional teams to reconnect product intent with operational reality.
Accomplished: Delivered UX roadmaps and service blueprints that removed ambiguity between policy and execution—strengthening institutional trust and operational flow.
- Human-Centered Systems
- UX Architecture
- Design Thinking
- System Design
- Operational Flow & Quality
- Data Ethics & Governance
- Accessibility & Inclusion
- Trust Engineering
If you need to bring policy, process, and people into a single auditable workflow, let&aposs architect the transformation .
Modernized five financial applications through a unified Angular 9 component library—reducing duplication and enabling consistent, faster feature rollout (2017–2020).
Goal: Modernize and unify financial workflows by migrating legacy applications into a scalable Angular 9 platform—improving usability and delivery velocity across customer-facing systems.
Role: UX Architect & Front-End Systems Designer—integrated the design system directly into the Angular stack, aligning UX and engineering through live prototyping and behavior-based validation.
Accomplished: Built and modularized an Angular component library for rapid deployment across five core applications (Loan, Line of Credit, Point of Sale, Title Loan, Collections). Reduced friction, increased completion rates, and enabled analytics for continuous improvement—demonstrating how coherent design systems translate usability into business velocity.
- Human-Centered Systems
- UX Architecture
- Design Thinking
- System Design
- Operational Flow & Quality
- Data Ethics & Governance
- Accessibility & Inclusion
- Trust Engineering
If your platform needs a scalable design framework that accelerates delivery and strengthens trust, let's design your next-generation system .